Terms & Conditions

Last Updated: April 10, 2026

Please read these terms and conditions carefully before using our services.

1. Agreement to Terms

By accessing and using Flights Now website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Services

Flights Now acts as an intermediary between customers and travel service providers including airlines, hotels, cruise lines, and tour operators. We facilitate bookings but do not operate flights, hotels, or other travel services directly.

2.1 Booking Process

  • All bookings are subject to availability and confirmation
  • Prices displayed are subject to change until booking is confirmed
  • We reserve the right to refuse service to anyone for any reason
  • You must provide accurate information when making a booking

3. Pricing and Payment

All prices quoted on our website are in British Pounds (GBP) unless otherwise stated.

  • Prices include applicable taxes unless stated otherwise
  • Additional fees may apply for specific services or payment methods
  • Payment must be received in full before travel documents are issued
  • We accept various payment methods as displayed at checkout

4. Cancellations and Refunds

Cancellation policies vary depending on the travel provider and type of service booked.

  • Airline tickets are generally subject to airline cancellation policies
  • Holiday packages may have different cancellation terms
  • Some bookings may be non-refundable
  • Cancellation fees may apply as per provider terms
  • Refunds will be processed according to the original payment method

5. Travel Documents

It is your responsibility to ensure you have valid travel documents including:

  • Valid passport with sufficient validity (usually 6 months beyond travel dates)
  • Appropriate visas for destination countries
  • Health certificates or vaccination records if required
  • Travel insurance (strongly recommended)

6. Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance covering:

  • Trip cancellation and interruption
  • Medical expenses and emergency evacuation
  • Baggage loss or delay
  • Personal liability

7. Limitation of Liability

Flights Now acts as an agent for travel service providers and:

  • We are not liable for acts, errors, omissions, or negligence of service providers
  • We are not responsible for delays, cancellations, or changes made by airlines or other providers
  • Our liability is limited to the cost of services booked through us
  • We are not liable for consequential or incidental damages

8. Changes and Modifications

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

9. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Phone: 020 3821 9282
  • Address: 85 Dunstall Hill, Wolverhampton WV6 0SR, United Kingdom

Acceptance: By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.