Privacy Policy

Last Updated: April 10, 2026

Flights Now is committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect information that you provide directly to us when using our services:

1.1 Personal Information

  • Name, email address, phone number
  • Postal address and billing information
  • Passport details and date of birth (for bookings)
  • Payment card information (processed securely)
  • Travel preferences and requirements

1.2 Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and manage your travel bookings
  • To communicate with you about your reservations
  • To provide customer support and respond to inquiries
  • To send booking confirmations and travel documents
  • To improve our website and services
  • To send promotional offers (with your consent)
  • To comply with legal obligations
  • To prevent fraud and enhance security

3. Information Sharing and Disclosure

We may share your information with:

3.1 Service Providers

We share information with airlines, hotels, cruise lines, and other travel providers to complete your bookings.

3.2 Payment Processors

Payment information is securely transmitted to authorized payment processors.

3.3 Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookies through your browser settings. For more information, see our Cookies Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and firewalls
  • Regular security assessments and updates
  • Restricted access to personal data
  • Employee training on data protection

6. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw previously given consent

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children without parental consent.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: [email protected]
  • Phone: 020 3821 9282
  • Address: 85 Dunstall Hill, Wolverhampton WV6 0SR, United Kingdom

Your Consent: By using our website and services, you consent to the collection and use of information as described in this Privacy Policy.